Information about Old Mutual
App Feature
Old Mutual centralizes banking, savings, investments, insurance, and Rewards into one secure app with biometric login, policy document downloads, goal-based savings tools, and portfolio visibility to help customers monitor and manage their Old Mutual solutions.
Verdict
A convenient, all-in-one hub for Old Mutual customers, best if you already use multiple OM products and want simple, secure access in one place.
Who is it for
Best for:
- Existing Old Mutual clients who want a single view of bank, savings, investments, insurance, and Rewards
- Users who prefer simple navigation with biometric sign-in and quick access to policy documents
- Goal-focused savers seeking basic tools and consolidated account visibility
Not ideal for:
- People looking for multi-bank aggregation across different financial institutions
- Power users needing advanced analytics, budgeting automation, or deep investment research
- Anyone outside Old Mutual’s ecosystem expecting full functionality without OM products
Real-world User Experience
Users like it:
Easy to use and navigate; reliable performance; helpful biometric login; straightforward access to information; ability to download policy documents; Rewards integration; generally user-friendly experience.
Users complain about:
Occasional account or policy management frustrations tied to service processes rather than the app itself; some users report customer support resolution issues; features are still evolving with more functionality expected over time.
Is it Worth Paying For?
The app is free with no in-app purchases or ads; data usage is zero-rated except for updates. There’s no paid tier to evaluate—value is strong for Old Mutual customers at no cost.
How it Compares to Alternatives
Compared to standalone banking or insurance apps, Old Mutual’s app offers broader, ecosystem-wide visibility across OM products and Rewards. It’s more cohesive for OM clients than generic budgeting apps, but less versatile than multi-institution aggregators. It emphasizes simplicity and secure access over advanced analytics you might find in specialized finance tools.
Summary
Old Mutual delivers a clean, biometric-enabled portal to view and manage your banking, savings, investments, insurance, and Rewards in one place. With over a million installs and a strong user rating, reviews highlight its ease of use, reliability, quick information access, and handy policy document downloads. While some frustrations relate to service or support processes and the feature set is still growing, the app’s consolidated view makes day-to-day checking and basic management simple. If you’re invested in the Old Mutual ecosystem and want a unified, no-cost way to keep tabs on your products and goals, it’s a practical choice; if you need cross-bank aggregation or advanced analytics, you’ll likely want to pair it with more specialized tools.






