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Category
Medical
Latest Version
1.12.0
Publish Date
11/12/2021
Requires Android
-
Offered by
Delta Dental Plans Association
Website
https://www.deltadental.com
Policy
-

App Feature

Delta Dental Mobile App centralizes member dental benefits on mobile: view and share a digital ID card, search and compare nearby dentists, estimate procedure costs (including dentist-specific estimates), receive appointment/claims notifications, and get personalized oral health tips and habit tracking.

Verdict

A handy companion for Delta Dental members on paper, but frequent reliability and usability issues make it frustrating for everyday use.

Who is it for

Best for:

  • Delta Dental members who need quick access to a mobile ID card
  • People comparing in-network dentists and high-level cost estimates

Not ideal for:

  • Users who expect consistently smooth logins, stable performance, and polished UX
  • Anyone needing precise, real-time cost details or robust appointment scheduling

Real-world User Experience

Users like it:

Quick access to a mobile ID card and the ability to find in-network dentists and see broad cost ranges when the app functions properly.

Users complain about:

Low overall rating reflects common complaints about login/account verification failures, crashes or freezes, slow loading, inaccurate or outdated provider/cost information, and difficulty linking benefits reliably across family members.

Is it Worth Paying For?

Free with no in‑app purchases or ads. There is nothing to pay for; value depends entirely on your experience with reliability and data accuracy.

How it Compares to Alternatives

Compared with other insurer apps, it offers the expected basics (ID card, provider search, benefits info) but appears less reliable given its low rating. For finding dentists, broader tools like Zocdoc can feel smoother but won’t reflect your exact plan coverage. For pricing, third‑party estimators (e.g., GoodRx-like tools for dental) may be easier to use but won’t match plan-specific benefits. If stability matters, some competing payer apps tend to run more reliably, although features are similar.

Summary

Delta Dental Mobile App aims to simplify dental benefits by putting your ID card, dentist search, and cost estimates in one place, plus optional notifications and wellness tips. The concept is strong and the feature list covers most member basics, but real-world feedback suggests recurring issues with sign-in, stability, and data freshness, which can undermine trust when you need quick information. If you’re a Delta Dental member, it’s worth installing for the digital ID and in-network search, but have tempered expectations about performance and verify costs and provider details directly with your dentist or plan.

Download Latest APK
Google Play
App Store

Ratings

2.1
353 Votes
5
4
3
2
1

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