Information about Princess Cruises
App Feature
Princess Cruises is a companion app for planning and managing a Princess cruise. Before sailing, it supports check-in (OceanReady), dining and spa reservations, shore excursion booking, package purchases (Princess Plus/Premier), and viewing deck plans. Onboard—once connected to MedallionNet—it enables food and amenity delivery (OceanNow), safety steps, ship navigation and shipmate locating, activity schedules, reservation management, shore excursion booking, 24/7 chat (CrewCall), and real-time spend tracking.
Verdict
A capable cruise companion with strong onboard conveniences, but reliability and connectivity quirks keep it from feeling seamless.
Who is it for
Best for:
- Princess guests who want to complete check‑in, reservations, and planning before embarkation
- Cruisers who value onboard delivery, schedules, and real‑time spend tracking via ship Wi‑Fi
Not ideal for:
- Travelers expecting a flawless, offline-first experience without ship Wi‑Fi dependency
- Users who are sensitive to app glitches or slower performance on older devices
Real-world User Experience
Users like it:
Completing check‑in ahead of time, seeing daily activities and deck plans, booking dining/spa/excursions, and using OceanNow delivery and CrewCall chat once connected.
Users complain about:
Inconsistent performance and connectivity tied to ship Wi‑Fi, occasional login/sync issues with reservations or packages, and general bugs that can make basic tasks feel slower than expected.
Is it Worth Paying For?
The app is free with no ads or in‑app purchases. Some onboard services (e.g., OceanNow one‑time fee, Plus/Premier packages) cost extra through Princess, not the app. There’s no direct app cost—its value comes from convenience onboard.
How it Compares to Alternatives
Functionally comparable to other cruise line apps (e.g., Royal Caribbean, Carnival, Norwegian) with pre‑cruise check‑in, schedules, reservations, and onboard chat. Princess stands out with Medallion‑focused features like shipmate locating and ubiquitous delivery, but user ratings are middling versus some peers, suggesting more friction from connectivity or stability. If you cruise Princess, it’s essential; as a pure app experience, it may feel less polished than the best in class.
Summary
Princess Cruises centralizes your trip: pre‑cruise check‑in, dining/spa/excursion bookings, and onboard must‑haves like delivery, chat, maps, and spending. It meaningfully improves a Princess sailing when paired with MedallionNet, making it easier to plan days and get what you need anywhere on the ship. However, its usefulness depends on stable ship Wi‑Fi and the app’s own reliability—areas where users report mixed results. For Princess guests, it’s practically required and often convenient, but expect occasional hiccups and be ready to reconnect or retry actions during peak times.





