Information about LG ThinQ
App Feature
LG ThinQ connects and controls LG IoT appliances (ACs, washers, TVs, purifiers, etc.) from one app, enabling remote on/off, scheduling, status monitoring/diagnostics (Smart Diagnosis), energy tracking, routines/automation, and phone-as-TV-remote and casting. It also offers product upgrades via ThinQ Play, personalized tips, and in-app service booking and AI chat support.
Verdict
Verdict: A polished, LG-focused smart home hub that excels at remote control and device care, but can feel limited for advanced TV/AC tweaks or mixed-brand homes.
Who is it for
Best for:
- Households invested in multiple LG appliances wanting one control center
- Users who value energy monitoring, maintenance alerts, and remote scheduling
- LG TV owners seeking a reliable phone-based remote with cursor/touchpad
Not ideal for:
- Users with diverse, non-LG ecosystems needing broad multi-brand control
- Power users expecting every advanced setting found on physical remotes
- Anyone intolerant of occasional post-update connectivity quirks
Real-world User Experience
Users like it:
Smooth pairing with LG devices, dependable remote control for ACs and TVs, convenient scheduling and notifications, accurate energy usage tracking with cost insights, helpful maintenance reminders and diagnostics, and a clean, easy-to-navigate interface.
Users complain about:
Occasional bugs after updates (especially TV recognition/control), some advanced AC/TV settings missing compared to physical remotes, and inconsistent experiences reported by a subset of users.
Is it Worth Paying For?
The app is free with no ads or in-app purchases, offering significant value—remote control, energy tracking, diagnostics, and support—at no cost.
How it Compares to Alternatives
Compared with Google Home or Amazon Alexa, LG ThinQ offers deeper, model-specific controls, diagnostics, and energy insights for LG devices but lacks broad multi-brand flexibility. Versus Samsung SmartThings, ThinQ is more seamless within the LG ecosystem (e.g., Smart Diagnosis, ThinQ Play upgrades) but less suited for heterogeneous setups. As a TV remote, it rivals dedicated LG remote apps with added whole-home features and a responsive touchpad.
Summary
LG ThinQ is a strong, ecosystem-first smart home app for LG owners. It unifies remote control of appliances, energy monitoring, and maintenance into a single, intuitive experience, and adds perks like routines, casting, AI chat support, and in-app service. Reviews highlight easy setup, dependable controls, and useful notifications, while pointing out occasional update-related glitches and missing advanced remote settings on some models. With a solid 4.3 rating, 100M+ installs, and no cost, it’s an easy recommendation for households centered on LG products, though mixed-brand homes or power tweakers may prefer broader platforms alongside ThinQ.














