Information about Informed Delivery®
App Feature
Informed Delivery® is the official USPS companion for tracking packages, previewing incoming mail images, and receiving delivery alerts, all in a straightforward, mobile-friendly interface.
Verdict
Verdict: A convenient USPS-specific tracker with mail previews, but reliability and polish can be hit-or-miss.
Who is it for
Best for:
- USPS customers who want mail-image previews
- Users who need basic package tracking and delivery alerts
- People who prefer an official source over third-party trackers
Not ideal for:
- Power users needing advanced filters, analytics, or multi-carrier automation
- Anyone intolerant of occasional login glitches or delayed updates
- Users wanting to track many non-USPS carriers in one place
Real-world User Experience
Users like it:
The simplicity of USPS package tracking, timely delivery notifications when working, and the unique ability to preview incoming mail images directly from the source.
Users complain about:
Mixed reliability reflected by a 3.3 rating: intermittent sign-in/verification issues, occasional delayed or missing notifications, and sporadic bugs or slowdowns compared to web access.
Is it Worth Paying For?
It’s free with no in-app purchases; if you use USPS regularly—especially for mail-image previews—it’s worth installing, with no cost downside.
How it Compares to Alternatives
Compared to third-party trackers (e.g., AfterShip, Shop, Parcel), it offers unique USPS mail-image previews but fewer convenience features and less polish; multi-carrier apps often provide better dashboards and automation. Versus carrier apps like UPS/FedEx, it’s USPS-specific. The USPS web portal mirrors most features and can feel more stable for some users, but lacks the immediacy of push notifications.
Summary
Informed Delivery® focuses on USPS shipments and mail, pairing basic real-time tracking with a distinctive mail-preview feature you won’t find in third-party apps. It’s free, easy to use, and ideal if you primarily rely on USPS and want official notifications. However, user feedback suggests uneven reliability—login hiccups, delayed alerts, and occasional bugs—so heavy trackers or those managing multiple carriers may prefer a multi-carrier app for day-to-day logistics. If mail-image previews matter to you, this is the app to get; for everything else, it’s a competent but sometimes inconsistent tool.



