App Feature

LG ThinQ connects and controls LG IoT appliances (ACs, washers, TVs, purifiers, etc.) from one app, enabling remote on/off, scheduling, status monitoring/diagnostics (Smart Diagnosis), energy tracking, routines/automation, and phone-as-TV-remote and casting. It also offers product upgrades via ThinQ Play, personalized tips, and in-app service booking and AI chat support.

Verdict

Verdict: A polished, LG-focused smart home hub that excels at remote control and device care, but can feel limited for advanced TV/AC tweaks or mixed-brand homes.

Who is it for

Real-world User Experience

Is it Worth Paying For?

The app is free with no ads or in-app purchases, offering significant value—remote control, energy tracking, diagnostics, and support—at no cost.

How it Compares to Alternatives

Compared with Google Home or Amazon Alexa, LG ThinQ offers deeper, model-specific controls, diagnostics, and energy insights for LG devices but lacks broad multi-brand flexibility. Versus Samsung SmartThings, ThinQ is more seamless within the LG ecosystem (e.g., Smart Diagnosis, ThinQ Play upgrades) but less suited for heterogeneous setups. As a TV remote, it rivals dedicated LG remote apps with added whole-home features and a responsive touchpad.

Summary

LG ThinQ is a strong, ecosystem-first smart home app for LG owners. It unifies remote control of appliances, energy monitoring, and maintenance into a single, intuitive experience, and adds perks like routines, casting, AI chat support, and in-app service. Reviews highlight easy setup, dependable controls, and useful notifications, while pointing out occasional update-related glitches and missing advanced remote settings on some models. With a solid 4.3 rating, 100M+ installs, and no cost, it’s an easy recommendation for households centered on LG products, though mixed-brand homes or power tweakers may prefer broader platforms alongside ThinQ.